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OB Newsletter, Campaign & Messaging Terms and Policies

Effective date: March 5, 2026

1. Scope

These Terms and Policies govern your consent to receive newsletters, promotional campaigns, service updates, and related communications from Office Broker (OB) via email, SMS, and WhatsApp.

2. Consent to Receive Messages

By subscribing, you confirm that:

  • You provided valid contact details that belong to you or that you are authorized to use.
  • You consent to receive marketing and informational communications from OB.
  • Your consent applies to one-time and recurring messages, subject to your unsubscribe rights below.

3. Message Channels and Frequency

OB may communicate with you through one or more of the following channels:

  • Email newsletters and campaign updates.
  • SMS alerts and campaign notices.
  • WhatsApp campaign and service messages.

Message frequency varies based on campaign activity, service announcements, and your engagement preferences.

4. Charges and Third-Party Networks

OB does not charge a subscription fee for newsletter content. However, your mobile operator or internet provider may apply standard messaging or data charges. Delivery timing may vary due to third-party network conditions.

5. Permitted Campaign Content

OB campaigns may include insurance education, product updates, risk advisory notices, payment reminders, policy-related updates, and promotional announcements. We aim to keep communications relevant, accurate, and non-misleading.

6. Data Use and Privacy

OB uses your contact details to manage subscriptions, send approved campaigns, maintain delivery logs, and improve communication quality. Your data is processed in line with applicable data protection obligations and internal access controls.

7. Data Retention

Subscription and message delivery records may be retained for audit, compliance, service quality, and dispute-resolution purposes for a reasonable period required by business or legal needs.

8. Unsubscribe and Opt-Out

You may opt out at any time by using unsubscribe options provided in our messages or by contacting OB support. Opt-out requests are processed as soon as reasonably practicable, subject to technical processing windows.

9. Prohibited Use

You must not provide false identities, unauthorized third-party contacts, or use this service for unlawful or abusive purposes. OB may suspend or block subscriptions where misuse is detected.

10. Service Availability and Limitation

Message delivery is provided on a best-effort basis and may be interrupted by maintenance, system outages, or third-party gateway/network issues. OB is not liable for delays or failures beyond its reasonable control.

11. Policy Changes

OB may update these Terms and Policies from time to time. The latest version published on this page applies from its effective date.

12. Contact

For subscription preferences, privacy concerns, or campaign-related complaints, contact OB via the official channels listed on our contact page.


Agreement Statement: By checking the consent box and subscribing, you acknowledge that you have read, understood, and agreed to these Terms and Policies.